We aim to deliver your items as quickly as possible. Most items will be despatched by Standard Delivery (signed for) unless Next Day Delivery is selected at checkout. However, items marked as 'large' or 'heavy' will incur additional delivery charges and will not be eligible for free delivery.
Delivery is charged as follows:
- Orders over £75 (standard delivery only, excluding all 'Large' or 'Extra heavy' marked items) FREE
- Orders under £75 Standard Delivery under 2kg (3-5 working days) £3.99
- Orders under £75 Standard Delivery, Heavy items (3-5 working days) £5.50
- Next Working Day (order by 12 noon, including 'Large' or 'Heavy', excluding 'Extra heavy') * £7.99
- 'Large' items (over 5kg, under 25kg, max length 1m - delivered within 2-3 days) £7.99
- 'Extra Heavy' items (above 25kg)** from £25.00
- Click & collect from our store in Halstead Essex (any item, any value)*** FREE
**Next Working Day delivery is only available if ordered by 12.00 noon Mon - Thur. Any item ordered after 12 noon Mon –Thurs will be packed the following day and will be delivered the next working day. Orders placed by 12 noon on a Friday will be delivered the following Monday, and orders placed on a Saturday or Sunday will be delivered on the following Tuesday. Orders placed on a bank holiday will be dispatched on the next working day.
**For 'Extra Heavy' items please contact us for an accurate quotation and we will then arrange a suitable delivery date.
***Collection not available Wednesdays, Sundays and bank holidays (Jan – Nov)
We will notify you when your item has been dispatched and on which day it is likely to be delivered though this cannot be guaranteed. On occasions, deliveries on Saturdays and Sundays are made.
If you wish to cancel your order after it has been dispatched, you will be charged for the return postage (see our T&C).
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
Orders may be delivered by Royal Mail (signed for) or other courier services, at our discretion.
All quoted delivery prices are for most UK Mainland addresses. However, Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) may incur additional charges and may also experience delivery delays. If you require delivery to any of these destinations, please contact us for a quotation.
We will only deliver goods to the address on the order.